Account, Plans and Billing

Quick tips on making changes to your account, view options, and billing

13 articles in this collection
Written by Jon Livingston

Can I Share My Account?

Written by Jon Livingston
Updated over a week ago

I forgot my password. How do I access my account?

Instructions to reset your password

Written by Jon Livingston
Updated over a week ago

How do I change my email address and/or password?

Written by Jon Livingston
Updated over a week ago

Frequently Asked Questions

Can DeerLab be downloaded?

Written by Jon Livingston
Updated over a week ago

What happens when I reach my plan's quota?

Steps to take if you hit your property, trail camera location, or photo quota.

Written by Jon Livingston
Updated over a week ago

How do I upgrade or downgrade my account?

Written by Jon Livingston
Updated over a week ago

Can US Standard reports be converted to the Metric System?

Written by Jon Livingston
Updated over a week ago

Can I skip the trial and just purchase a plan?

Written by Jon Livingston
Updated over a week ago

Are my account and information secure?

An overview of DeerLab's security

Written by Jon Livingston
Updated over a week ago

Do you offer discounts?

Written by Jon Livingston
Updated over a week ago

Is my credit card secure?

Written by Jon Livingston
Updated over a week ago

What credit cards do you accept?

Written by Jon Livingston
Updated over a week ago

How do I cancel my account?

See how you can cancel your account.

Written by Jon Livingston
Updated over a week ago