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Account, Plans and Billing
Quick tips on making changes to your account, view options, and billing
Can I Share My Account?
I forgot my password. How do I access my account?
How do I change my email address and/or password?
Can DeerLab be downloaded?
What happens when I reach my plan's quota?
How do I upgrade or downgrade my account?
Can US Standard reports be converted to the Metric System?
Can I skip the trial and just purchase a plan?
Are my account and information secure?
Do you offer discounts?
Is my credit card secure?
What credit cards do you accept?
How do I cancel my account?